Electronic Ticket Support Documents

For ATB users the agency, passenger, audit and UCCCF documents will print in the normal format with the addition of ETKT at the left top corner. The documents for refunds will print in the same format on your designated itinerary printer on plain paper. 

For OPTAT user all documents will print on your designated itinerary printer on plain paper and the agent coupon, passenger receipt and UCCCF have a new format.

Sample of OPTAT Agent Coupon:

ETKT     **AGENT COUPON**              88888881       **ITINERARY**

SABENA BELGIAN WORLD A/L     1 OF 1   MD6BHY/1G    SN2401C AMSBRU 23MAR

SMITH/JOHNMR                                         Y       

                                         13JAN01                

                                                                 

                                                                

AMS SN(EH)BRU M170.70Y  NUC 170.70 END ROE2.495587

EUR  426.00                                                  

     9.50NL CASH
    24.00RN
     1.00VV                                                                                                                                       

EUR  460.50                                                  

         082 1641108378 1    FVVV                            

7733/                          EUR/426.00/-------/ 7.00/ 34.50

Sample of OPTAT Credit Card Charge Form (UCCCF):

ETKT                 CREDIT CARD CHARGE FORM

SABENA BELGIAN WORLD A/L       AMS/BRU SITI GALILEO NEDERLAND TESTROOM

                                    13JAN01       JA HOOFDDORP

                                                   88888881   MD6BHY/1G

SMITH/JOHNMR

SIGNATURE X-

I ACKNOWLEDGE RECEIPT OF TICKET(S) AND/OR COUPON(S) FOR RELATED

CHARGES DESCRIBED HEREON AND AM AWARE OF APPLICABLE RESTRICTIONS

AND/OR PENALTIES AS SHOWN ON SUCH TICKET(S) AND/OR COUPON(S)

EUR  426.00                                                  

EUR 9.50NL  24.00RN  1.00VV

              AX375301500101000                APVL 19294

                                                              

EUR  460.50   7733/     082 1641108378 1            

Sample of OPTAT Passenger Receipt:

         THIS RECEIPT MAY BE REQUIRED AT CHECK-IN AND MUST BE   

          PRESENTED TO CUSTOMS AND IMMIGRATION IF REQUESTED     

                                                                 

NAME: SMITH/JOHNMR                    ETKT ITINERARY/RECEIPT    

GALILEO NEDERLAND TESTROOM            13JAN01                   

TICKET NO. 082 1641108378      PLACE OF ISSUE: JA HOOFDDORP        / NL

ISSUED BY: SABENA BELGIAN WORLD                          

FARE        TAX       TAX       TAX          TOTAL       

EUR 426.00  9.50NL    24.00RN   1.00VV       EUR   560.50

FORM OF PAYMENT: CASH                                    

AMS SN(EH)BRU M170.70Y  NUC 170.70 END ROE2.495587       

                                                         

CARRIAGE AND OTHER SERVICES PROVIDED BY THE CARRIER ARE  

SUBJECT TO CONDITIONS OF CARRIAGE WHICH ARE HEREBY       

INCORPORATED BY REFERENCE. THESE CONDITIONS MAY BE       

OBTAINED FROM THE ISSUING CARRIER                        

                                                               

                          NOTICE                               

IF THE PASSENGERS JOURNEY INVOLVES AN ULTIMATE DESTINATION     

OR STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE THE   

WARSAW CONVENTION MAY BE APPLICABLE AND THE CONVENTION         

GOVERNS AND IN MOST CASES LIMITS THE LIABILITY OF CARRIERS     

FOR DEATH OR PERSONAL INJURY AND IN RESPECT OF LOSS OF OR      

DAMAGE TO BAGGAGE.                                             

                                                               

CR  FLT  DATE FROM            TO               DEP  ST CL BG  NVB   NVA

SN 2402 23MAR AMSTERDAM/ AMS  BRUSSELS/ BRU   0810  OK C 30K

On the ATB coupons, the notice is pre-printed on the back of each coupon.

Retransmission Of Support Documents

The normal Fallback and Recovery does apply for electronic tickets. The HQC does display additionally allocated support documents for electronic ticketing.

Input:                    HQC

Response (sample):

             DEMAND    TOTAL    NEXT SEQ                       

             PENDING    SENT     NUMBER                        

DOCUMENTS                                                       

TKT-OPTAT       0         0       00974                        

ITN-ITIN        0         0       01313                        

ACC-MIR         0         0       01068

SUPPORTING   PRINT     DEMAND   TOTAL                           

DOCUMENTS    LATER     PENDING  SENT                           

AGT             0         0       1                            

REC             0         0       0                            

UCF             0         0       0                             

Print All Support Documents

If retransmission of all support documents connected with an electronic ticket is required, a reprint request may be made to the carrier. The input includes the airline 3 digit code, the ticket number and the check digit.

Input:                    TSD08516771083851

Note: The document prints with actual date.

Print Selected Support Documents

If only some documents require retransmission (e.g. passenger receipt), the individual image in the support documents sent buffer may be displayed.

Sample Input:        HQB/REc/DS

If necessary it is possible to move through the buffer with the normal inputs HQB/MU, HQB/MD, HQB/MD5 etc. The image may then be retransmitted with the normal retransmission input.

Input:                    HQNN           repeat HQNN after the warning message

Note: Selected retransmission is only possible on the day of issue.