Display Of An Electronic Ticket Record

An electronic ticket record held in an airlines database may be displayed either from a retrieved Booking File or with no Booking File present.

From A Retrieved Booking File

Input:                    *HTE
                            (Sample see on page 9)

With No Booking File Present

Electronic ticket records may be displayed with direct inputs, or with the aid of a fill-in-format. Individual airlines may choose to support all or some of the following display inputs.

By Ticket Number

Input:                    *TE/ 0851677108385
                            (Entry must include airline code and serial number)

By Airline Code(or Flight Number)/Date/Board/Off-Name

Inputs:                  *TE/SR/10DEC00AMSZRH-VANDAM

                            *TE/TP/5606/01JAN01LISAMS-DEVRIES

By Airline Code/Date/Mileage Membership Number

Input:                    *TE/BA/20DEC00FF00016050

By Airline Code/Date/Credit Card Number-Name

Input:                    *TE/SN/14DEC00CC375811111111115-JANSEN

By Fill-In-Format

Input:                    *TE

Response:

>*TEF          ELECTRONIC TICKET RECORD RETRIEVAL        @-HELP

                 **NOT ALL FIELDS REQUIRED**                  

      **SEE @HELP FOR SPECIFIC CARRIER SEARCH CRITERIA**      

PLATING CARRIER CODE: ...         TICKET NBR: .............   

                            OR                                

FREQUENT FLYER NBR: ....................                      

CREDIT CARD NBR:    ....................                      

TELEPHONE NBR:      ....................                      

NAME:               .................................         

FLIGHT: ....   DATE: .......  ORIGIN: ...   DESTINATION: ...

Completion of the PLATING CARRIER CODE and one additional field is mandatory. Fields, which require numbers to be input i.e. FREQUENT FLYER and CREDIT CARD, are completed solely with the number i.e. FF and CC should not be included. Help to complete any field may be obtained by entering the @ symbol in that field.

Redisplay The FIF

Input:                    *TEF

Either the response to any display input is the electronic ticket record itself or a ticket record list (see below) if multiple Electronic Ticket Records exist.

Response e.g.:

ELECTRONIC TICKET LIST BY *HTE          

          NAME             TICKET NUMBER

>*TE001   VANHEKEREN/AMR   0854664491022

>*TE002   DEBIE/FMR        0854664491023

END OF LIST

Input:                    *TE1     or tab to the prompt

                            Access a record from the list

Input:                    *TEL

                            To redisplay the list

History Of An Electronic Ticket

The history of an electronic ticket record may be viewed.

Input:                    *TEH

Response:

**** HISTORY FOR E-TICKET 125 1677 108371 ****     

                                                   

  CP ACTION     OLD NEW   CR FLT  CL DATE    BRD OFF

   1 ISSUED               BA 0435 C  15OCT00 AMS LHR

1G  0XF6   88888881 N007022     26AUG00 07:43Z     

                                                   

  CP ACTION     OLD NEW   CR FLT  CL DATE    BRD OFF

   1 REVAL                BA 0439 C  14OCT00 AMS LHR

1G  0XF6   88888881 N007022     27AUG00 20:13Z

A history section for each coupon shows the coupon number, the action taken (ISSUED, USED, REVAL, EXCHANGED, VOIDED, REFUNDED), the carrier, flight number, class, date, board and off point.

If a coupon has been exchanged, refunded or voided, the status EXCH, RFND or VOID is shown in the NEW field colon.

The last line of each history section shows the Galileo code (1G), the agency Pseudo City, IATA code, sign-on including check digit, and date and time the message was received.

The example above shows the creation (issue) details of an electronic ticket. The ticket was subsequently revalidated.

Note:

·         Airlines may display history records differently. For details see airline specific instructions.