If the electronic ticket record is
displayed after the refund request was finalised, all coupons will be marked as
RFND (refunded) in the USE column as
shown below.
TKT: 085 1677
108388 NAME: DEJONGE/AMR
CC:
AX375301500101000
ISSUED: 08DEC00 FOP:AX375301500101000
PSEUDO: 0XF6 PLATING CARRIER: SR ISO: NL
IATA: 88888881
USE CR FLT CLS
DATE BRDOFF TIME ST F/B FARE
CPN
RFND SR 785
J 10DEC AMSZRH 0715 OK JOW 1
FARE: EUR 733.00 TAX:
9.50 NL TAX: 24.00 RN TAX: 1.00VV
TOTAL: EUR 767.50
AMS SR(EH)ZRH M480.44JOW NUC 480.44 END ROE2.495587
Refund Screen 3
The top part of the 3rd screen
will be completed by the system only when payment was made with three credit
cards.
The display shows in any case the system
calculation for the total refund due either by credit and/or cash.
>*TRN3 PAGE 3
OF 4
CREDIT CARD CODE CARD NUMBER
EXPIRY DATE ....
REFUND AMOUNT ........
TOTAL CREDIT REFUND DUE 767.50
TOTAL CASH REFUND DUE 0.00
FOURTH MIR FREETEXT
SCREEN Y/N .
Refund Screen 4
This screen is used only if additional data
is required for the Refund MIR (Machinable Interface Record) transfer into a
back-office system. Any required data is completed as free format text as
defined by your back-office provider. For sample inputs see Formats Guide DOCS
21. Please note that the REFUND must be set to YES on the MIR Options and Type
Table (MMOD, level second only).
>*TRN4 MIR FREEFORM DATA PAGE 4 OF 4
DI-
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DI- .........................................................
DI-
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DI-
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DI-
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DI- .........................................................
DI-
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If the screen is accessed by error
<ENTER> will complete the function.
Exchange An Electronic Ticket
It is possible to exchange an electronic
ticket for either another electronic ticket or a paper ticket. It is not
possible to exchange a paper ticket for an electronic ticket.
The procedure is much the same as for
non-electronic ticketing, in that the normal exchange fill-in-format is
requested with the FEX modifier and then completed.
The
differences are:
·
the ticket number must be added
to the FEX modifier
·
the exchange fill-in-format is
partially completed on display
Procedure:
Step 1 Amend flights in the
original Booking File or create a new Booking File as necessary.
Step 2 Obtain and file a fare
for the revised itinerary in the normal way. (Ensure only new taxes required
with regard to exchange ticketing are included.) End the transaction and
redisplay the Booking File.
Step 3 Display the Electronic
Ticket Record in another window in order to record its details in the exchange
fill-in-format.
Step 4 Request the exchange
fill-in-format by using the normal FEX modifier, but adding the ticket number
to the input. To exchange the ticket for an electronic one, ensure the ET
modifier is added. To exchange the ticket for a paper ticket, omit the ET
modifier.
Input e.g.: TMU1FEX1251677108392/DTD/ET
or TKP2P2FEX1251677108403/DTD/ET
Note: It is only possible to
reissue one ticket per transaction. When the BF contains more than one
passenger, it is necessary to deal with each ticket as a separate transaction.
Separate filed fares are required for each passenger.
Response: (see following page)
Exchange Screen Response:
>*EX **TICKET FOR**:
EXCHANGE/EASYMR PSGR 1/ 1
NEW FARE: EUR 1059.00 EQUIV: EUR
TX1: 0.00 TX2:
0.00 TX3: 0.00
TX4: 0.00
*EXCH TICKET*: TICKET NUMBER THRU
TICKET NUMBER NO. CPNS
12516771083921 .
.............. 01
COUPONS FOR TKT1: 2... TKT2: ....
TKT3: .... TKT4: ....
PD TAXES 1: ...... .. 2: ...... .. 3: ...... .. 4: ...... ..
PD TAXES 5: ...... .. 6: ...... .. 7: ...... .. 8: ...... ..
TTL VALUE: ........... BSR: ...... ORIG FOP: ...............
*ORIG ISSUE*: TICKET NUMBER ORG/DES
CITY DATE IATA CODE
.............. .../...
... ....... .......
The top part of the fill-in-format is
completed as usual with the new fare and any new taxes (if applicable). In
addition, the TICKET NUMBER, NO. CPNS and COUPONS
FOR TKT fields are already completed.
Other fields should be completed exactly as
for a non-electronic ticket exchange.
On ENTER,
the usual Additional Collection or Refund fill-in-format will be presented, and
must be completed as normal.
Electronic Ticket Records
Two electronic ticket records will now
exist in the carrier’s internal database. If the original electronic
ticket record is displayed, the exchanged coupons will be recorded as EXCH
(exchanged) in the USE column e.g.
TKT: 125 1677 108392 NAME: EXCHANGE/EASYMR
ISSUED: 19SEP00
FOP:CASH
PSEUDO: 0XF6 PLATING CARRIER: BA ISO: NL
IATA: 88888881
USE CR FLT CLS
DATE BRDOFF TIME ST F/B FARE
CPN
USED BA 423
C 10DEC AMSLHR 0715 OK COW1 1
EXCH BA 1474 C
14DEC LHRGLA 0815 OK COW1 2
FARE: EUR 1112.00 TAX: 9.50 NL TAX:
24.50 GB TAX: 10.50 UB
TOTAL: EUR 1156.50
AMS BA LON BA(EH)GLA 5M728.84COW1 NUC 728.84 END ROE2.495667
Voiding An Electronic Ticket
An electronic ticket may be voided on the
date of issue if no alterations have been made. If the voiding request is
successful, a positive VOID response will be received, and the ticket is marked
as VOID on the TINS report.
Input: TRV/08516771083851
Void electronic ticket number, to include 3 digit airline code, electronic ticket number with check digit.
Void electronic ticket number, to include 3 digit airline code, electronic ticket number with check digit.
Response:
TICKET NO.
0851677108385 CHANGED TO VOID STATUS
>TRV/08516771083851
>TRV/08516771083851
If the Electronic Ticket Record is
displayed, all coupons will be recorded as VOID in the USE column.
TKT: 085 1677 108385 NAME: EXAMPLE/OPTAT
ISSUED: 13SEP00
FOP:CASH
PSEUDO: 0XF6 PLATING CARRIER: SR ISO: NL
IATA: 88888881
USE CR FLT
CLS DATE BRDOFF TIME ST F/B
FARE CPN
VOID SR 785
J 10DEC AMSZRH 0715 OK JOW 1
FARE: EUR
733.00 TAX: 9.50 NL TAX: 24.00 RN TAX: 1.00VV
TOTAL: EUR 767.50
AMS SR(EH)ZRH M480.44JOW NUC 480.44 END ROE2.495587
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